British Airways- Case Study Essay Example | Topics and Well Written Essays - 1500 words

British Airways- outcome Study - Essay Exampleifically, it seems that the poor communication among the employees of the fast has been a constraint towards the development of the dissolutes profitability. This problem has led to the design and application of inappropriate rules that govern the quicks bodily structure and its communication with the customers. It is also because of this fact that employees do not perform in accordance with the goals set by the unassailables management and as a result the financial development of the company faces stark(a) delays.The poor communication among the employees in British Airways can be take for granted through a serial publication of facts related with the firms daily operational activities as well as the performance of its leadership since the firms entrance in the British market (in 1974). More specifically, immediately after the firms formation in 1974 from the merge of British Overseas Airways Corporation (BOAC) and the British E uropean Airways (BEA) the employees of the ii companies (who now should cooperate) were differentiated regarding their cultural aspects. In this context, the former employees of BOAC believed to belong in a traditional and mellow class firm different from the low class BEA. On the other hand, the employees in BEA also considered employees of BOAC to be snob while they saw themselves as true competitors in the British market. For this reason, it can be assumed that for employees in BEA the merger with BOAC was a wrong decision which could lead the new formed company, the British Airways, in severe financial losses. In accordance with the above the cultural differences among employees in British Airways were intensive since the firms formation and this fact has been the main reason for the lack of effective communication among employees in the firms particular departments at least at the firms initial steps in the British market. The above problem has been limited partially after t he reduction of staff in 1981 by Lord King (the